Service
PETKUS Services are far more than just a classic customer service. The capital letter “S” within the name PETKUS itself stands for customer Service, individual Solutions and intensive Support.
Spare Parts
PETKUS delivers spare parts to all service centers worldwide. As PETKUS manufactures nearly all parts in-house we are very flexible regarding parts delivery. In need, call our hotline.
Marcus Fink
+49 36921 98-112
marcus.fink@petkus.com
Service & Support
PETKUS will accompany you before, during and after the project. Intensive support and detailed planning are the basis of successful projects and to achieving the desired outcome. PETKUS will advise you for tailored plants with product and capacity analysis, innovative technologies or location research and an investment study, as well as for changes in your existing facility.
Yuliya Schwanz
+49 36921 98-272
yuliya.schwanz@petkus.com
Training
PETKUS accompanies you before, during and after our projects. We train on-the-job but also at our PETKUS Academy, which centrally gathers expertise and systematically analyses the experiences of our worldwide active experts and our clients to constantly expand our knowledge.
Dr. Doreen Thoren
+49 36921 98-265
doreen.thoren@petkus.com
Testing & Quality Analyses
Before you make a decision regarding a machine or components you are welcome to use our test facilities or lab to substantiate your investment. We are happy to run your material and follow-up with a scientific report.
Michaela Gegler
+49 36921 98-262
michaela.gegler@petkus.com
Mobile Services
Should you have capacity challenges, a need to condition special lots or other needs for extra conditioning capacities, we gladly make mobile technology available to you.