PETKUS Services are far more than classical customer service. The PETKUS‘ capital "S“ stands for Customer "Service“, for individual “Solution” concepts and for intensive "Support” worldwide.

PETKUS accompanies its customers before during and after a Project. Questions and issues that arise are handled by well- trained members of the PETKUS team. Regardless of whether it is a question of return on investment for a processing plant, a lab analysis for an individual sieve diagram, an upgrade of your existing line or simply a spare part order; PETKUS is your partner.

Spare Parts

PETKUS produces its spare parts at its own facilities

PETKUS delivers spare parts worldwide. That also holds for machines that are no longer in the active product portfolio. This is made possible by the fact that parts are manufactured in PETKUS own facilities and not by outside suppliers.

Service & Consulting

PETKUS accompanies its customers before during and after a Project

Successful projects require detailed consultation, planning and concept design up front in order to ensure that your requirements can be fulfilled. PETKUS provides advice on tailor-made plants with product and capital analyses, innovative technologies as well as site and investment studies.

Training

Knowledge transfer plays a key role at PETKUS

A worldwide network of engineering and technology centers as well as an excellent commissioning team ensure that plant operators are trained directly, on-site.  PETKUS places a high value on internal and external knowledge transfer.

Quality Analyses

Laboratory and Prototype tests

Innovative prototypes are tested for performance and quality in the PETKUS test facilities.  Customer samples are analyzed in the laboratory machines to advise customers on optimal sieve diagrams and to fine tune machines for different grain types and best results.